KuroKoi

Natural Beads & Fish Pendant

Avoid contact with water, seawater, and perfume. Store in a dry place when not in use.

We deliver via Yurtiçi Kargo for domestic orders. Deliveries takes 3 - 5 business days.

PROCESSING TIME

Please allow max. 5 business days for our team to pick and pack you order. Shipping timeframes are in addition to our processing times.

Orders will be delivered between 8am – 6pm Monday to Friday. Please ensure that someone is available at your delivery address as a signature will be requested upon delivery.

Please note that once your order is on its way, we are unable to change the shipping address.

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.

TRACKING YOUR ORDER

You can track your order via our shipping confirmation email and from your "My Account". If you do not receive your tracking details, please contact us.

CHANGING OR CANCELLING AN ORDER

If you need to change or cancel your order please contact our team straight away by clicking here.

We unfortunately cannot make any changes or cancel your order after it has left our premises. We pack and ship orders daily so cannot guarantee your requests can be made.

PERSONALIZED MESSAGE

We offer free personalized message for your orders. You can add as an order note personalized message in the Cart page.

PRE-ORDER

Pre-order items will be processed like a normal order but shipped at a later date. Date will be specified on the product page and you will receive a confirmation once your order has been shipped.