FAQ
ORDERS
What payment methods do you accept?
All major credit cards accepted for the payment.
What currency is used online?
All prices are charged in Turkish Lira (TRY)
Do you offer returns or exchanges?
Yes, we offer 14 business day returns on all items. To read our full Returns Policy CLICK HERE
Can I change my order?
We start processing orders immediately after they are placed, we cannot guarantee that your requested changes can be made to your order prior to shipment.
SHIPPING
How long will it take to receive my order?
Please allow max. 5 business days for our team to pick and pack you order. Shipping timeframes are in addition to our processing times.
Domestic deliveries takes 3 - 5 business days.
What shipping carriers do you use?
We deliver via Yurtiçi Kargo for domestic orders.
How can I track my item?
Once you order is dispatched you will receive shipping confirmation, along with tracking details for your order.